Employment Opportunities

The Loyola Notre Dame Library, located in northern Baltimore City, is a member of the University System of Maryland and Affiliated Institutions and serves Loyola University Maryland and Notre Dame of Maryland University. The library serves as an integral part of the campuses by providing information services and resources to support the academic programs and educational concerns of the two institutions. Loyola University Maryland, a member of the Association of Jesuit Colleges and Universities, is recognized for excellence in teaching and learning. Notre Dame of Maryland University is a leader in the education of women and non-traditional students. The Library serves a student population of 6,160 FTE.
The Library offers an excellent benefit package that includes medical, access to dental, life, disability insurance, and TIAA‐CREF retirement. Librarians also receive support for professional development. Successful candidates will be subject to a pre‐employment background check.
ACRL Diversity Alliance 2018 Committed to equalityThe Loyola Notre Dame Library is an equal opportunity employer and does not discriminate on the basis of race, color, national and ethnic origin, religion, sex, sexual orientation, disability, or age.

Employment Opportunities at LNDL

Access Services Operations Supervisor

Archives Specialist (1-year term position, up to 19.5 hours per week)

Electronic Resources Librarian

Internships Opportunities at LNDL

Acquisitions and Electronic Resources Internship

Assessment Internship

Access Services Operations Supervisor

The Loyola Notre Dame Library is looking for an enthusiastic, customer service-oriented individual to join our Collections and Access Services Department as the Access Services Operations Supervisor. Often the front face of the Library, this 37.5 hours per week position assists with oversight of the Library’s Help Desk operations by coordinating day-to-day activities that create a high-quality customer experience for users in the discovery and use of Library content, space, and technology. The successful candidate assists at the Help Desk, responds efficiently to user inquiries, and partners with others to effectively troubleshoot and resolve user concerns. Reporting to the Access Services Librarian, this position serves as primary contact for building management and also coordinates statistics gathering and reporting for local, regional, and national purposes.

Position Responsibilities:

  • Oversees the Library’s Help Desk operations by coordinating with staff and students to provide a high quality user experience for a diverse community in person, on the phone, and virtually;
  • Partners with others to coordinate the weekly scheduling and ongoing training of part-time staff and students to ensure operational coverage of the Help and Attendant Desks is maintained;
  • Assists at the Help Desk, supports ILL when needed, and helps library patrons in locating materials, providing appropriate referrals for research support to reference librarians or 24/7 virtual reference where necessary;
  • Opens the library on Mondays and closes the library on Friday evenings. Evening, weekends, and occasional holiday hours may be scheduled in consultation with the Access Services Librarian to support operations during exam periods and inclement weather;
  • Leads Access Services unit projects as assigned;
  • Serves as the primary scheduler for the Library event management system; proactively communicates with librarians, staff, and students regarding scheduling;
  • Supports library technology use and adoption in collaboration with staff in access and technology services units;
  • Serves as contact for building management in collaboration with the Access Services Librarian; acts as primary scheduler for facilities-related requests;
  • Coordinates statistics gathering for local, regional, and national purposes; statistics include the student space survey, interlibrary loan, reserves, circulation, reference, events, and gate count;
  • Serves on library and other committees as appropriate;
  • Performs other duties as assigned.

Required Qualifications:

  • Bachelor’s degree or equivalent experience;
  • 2+ years of customer service experience in a library or comparable public service environment;
  • Strong organizational skills; ability to be creative and work independently with little supervision;
  • Excellent interpersonal and communication skills, both written and oral, with a focus on commitment to delivering high quality customer service
  • Demonstrated ability to collect and compile statistics using established software;
  • Demonstrated proficiency in use of email systems, internet web browsers, and desktop office applications including Microsoft Office products;
  • Demonstrated ability to work accurately and with attention to detail;
  • Ability to work with frequent interruptions;
  • Ability to adapt to changes in policies, procedures, and technology;
  • Ability to lift up to 30 pounds, with or without accommodation, in support of LNDL projects.

Preferred Qualifications:

  • Experience providing high quality customer service in an academic library with a demonstrated understanding of academic library functions and standards, as well as the Library of Congress Classification System;
  • Ability to demonstrate listening and communication skills that build trusting relationships that create an effective workplace;
  • Working knowledge of integrated library systems including Aleph and ILLiad;
  • Ability to demonstrate technical skills needed to do job and assist library users.

Application Procedures: 

Review of applications will begin immediately and the position will remain open until filled. Please submit electronically a resume, cover letter, and a list of three (3) work-related references with “Access Services Operations Supervisor” in the subject line to Lorena Dion, Administrative Operations Coordinator: ldion@loyola.edu.

Archives Specialist (1-year term position, up to 19.5 hours per week)

The Loyola Notre Dame Library seeks a collaborative individual to support the Archives and Special Collections department. The Archives Specialist makes it possible for students, faculty, and external researchers to gain access to the Library’s archival and rare book collections through timely and effective archival description. The Archives Specialist will also assist with other routine activities of the department, including public services, environmental monitoring, and outreach initiatives. The Archives Specialist will report to the Head of Archives and Special Collections. This is a part-time position of up to 19.5 hours per week. It is a one-year term position with the possibility of extension.

Position Responsibilities:

  • Assess collections, create processing plans, and process collections in consultation with Archives colleagues
  • Create finding aids using ArchivesSpace, utilizing best practices established by the department
  • Participate in public services duties, such as monitoring the reading room
  • Participate in outreach activities, such as promotion of the Archives via social media and the library website
  • Assist in gathering, reporting, and analyzing data from environmental monitoring systems
  • Assist in the management of the rare book collection
  • Other duties as assigned

Required Qualifications:

  • Bachelor’s degree
  • Excellent interpersonal and communication skills with a focus on commitment to delivering high quality customer service
  • Demonstrated ability to work accurately with attention to detail
  • Ability to work independently and collaboratively to achieve objectives
  • Proficiency in use of the Microsoft Windows operating system, especially Word, Excel, and Outlook
  • Knowledge of archival standards and practices through education and/or work experience

Preferred Qualifications:

  • Experience in a related position where knowledge of technical rules and standards for archival arrangement and description were required
  • Previous experience using ArchivesSpace, Preservica, or other archives information management systems
  • Experience working with digital collections

Application Procedures:

Review of applications will begin immediately and the position will remain open until filled. Please submit electronically a resume, cover letter, and a list of three (3) references with “Archives Specialist” in the subject line to Lorena Dion, Administrative Operations Coordinator: ldion@loyola.edu

Electronic Resources Librarian

The Loyola Notre Dame Library seeks a flexible, innovative librarian with electronic resource management experience to join our Acquisitions unit. The Electronic Resources Librarian will manage the life cycle of electronic resources and work collaboratively with units throughout the Library and with University System of Maryland and Affiliated Institutions (USMAI) colleagues to provide accurate access to electronic content. Under the supervision of the Acquisitions and Resource Management Librarian, the successful candidate will be a creative problem solver and proactively incorporate new and emerging practices and technology into the electronic resources environment. The Electronic Resources Librarian will be interested in continual learning and the application of expertise developed through work experience and professional development opportunities.

Position Responsibilities: 

  • Manages all electronic resources throughout their life cycle including procurement and trials, license review, access management, renewals, and cancellations;
  • Accurately maintains discovery service, knowledge base, and link resolver;
  • Troubleshoots and resolves access issues for electronic resources and establishes proactive processes to identify electronic access issues before they become problems for users;
  • Leads usage and resource data collection projects to support collection decisions, budgeting allocations, and annual reporting requirements;
  • Establishes relationships with vendors, publishers, consortia, and library staff as primary point of contact for electronic resources needs; 
  • Participates in and is an active member of the library community, serving on library-wide initiatives and bringing recommendations for new projects and collaborations;
  • Engages and remains current on emerging trends, practices and standards in electronic resource management, usage statistics, data management, access and discovery to enhance library services;
  • Performs liaison duties in assigned subject area(s) to promote services and resources to faculty;
  • Trains and supervises student workers to assist on special projects as assigned; 
  • Performs other duties as assigned.

Required Qualifications: 

  • ALA-accredited master’s degree in library or information science in hand within 6-months of hire date;
  • Professional experience supporting electronic resource life cycle activities in an academic library;
  • Experience managing one or more electronic resources technologies, e.g., EBSCO discovery service, knowledge base, link resolver, ERMS;
  • Knowledge of industry standards related to serials and electronic resources, e.g., Open URL, KBART, ERMI, SERU, COUNTER, SUSHI, MARC, etc.
  • Experience in technical troubleshooting and communicating with vendor technical support operations;
  • Strong analytical skills;
  • Strong commitment to user-focused customer service;
  • Excellent oral, written, and interpersonal communication skills;
  • Strong working knowledge of Microsoft Office software;
  • Ability to work creatively and effectively both individually and collaboratively;
  • Ability to thrive in a changing work environment and demonstrated commitment to professional development.

Preferred Qualifications:

  • Experience evaluating electronic resource use and discovery;
  • Understanding of the relationships between electronic resources management and coordination needed with other library departments;
  • Experience working in a consortium library environment;
  • Demonstrated knowledge of current issues and trends related to electronic resource management;
  • Demonstrated project management experience;
  • Evidence of establishing and maintaining excellent vendor relationships;
  • Knowledge of copyright and intellectual property issues as they relate to electronic resources.
     

Application Procedures:

Review of applications will begin immediately and the position will remain open until filled. Please submit electronically a resume, cover letter, and a list of three (3) work-related references with “Electronic Resources Librarian” in the subject line to Lorena Dion, Administrative Operations Coordinator: ldion@loyola.edu.

Acquisitions and Electronic Resources Internship

The Loyola Notre Dame Library (Baltimore, MD) offers an Acquisitions and Electronic Resources Internship to a currently-enrolled student in an ALA-accredited MLS/MLIS program. The successful candidate will demonstrate interest in an academic library career and bring enthusiasm and creativity to the assigned projects. The position is unpaid, but is designed to fulfill 120 hours toward completion of course credits/practicum requirements during fall 2018. 

Responsibilities

  • Electronic Resources Management & Troubleshooting (60 hours)
    • Troubleshoot and resolve access issues for electronic resources.
    • Develop skills and perform tasks to manage and maintain Knowledge Base (KB) of library resources and discovery layer integration.
  • Collection Management & Reporting (40 hours)
    • Assist in preparing collection and usage statistics reports to inform renewal decisions.
    • Collaborate with librarians and staff on ongoing collection refresh project.
  • Resource Marketing (10 hours)
    • Coordinate marketing efforts for electronic resources including “Resource of the Month” features and Database List improvements. 
  • Documentation (10 hours)
    • Assist in developing and organizing unit-wide documentation of procedures for future interns, staff, and students.

Requirements

  • Current MLS/MLIS student in ALA-accredited program.
  • Working knowledge of Microsoft Excel and Microsoft Word.
    Interest in acquisitions, electronic resources, or resource management in an academic library setting.

Application Procedures:

Review of applications will begin immediately. Please email application materials to Kimberly Arleth at kaarleth@loyola.edu. Please attach a cover letter, a current resume highlighting your qualifications and applicable courses completed, and names and contact information of three (3) references. The position will remain open until filled.

Assessment Internship 

The Loyola ▪ Notre Dame Library (Baltimore, MD) will offer a current MLS student an opportunity to gain experience in assessment and data visualization as well as an understanding of the work at a medium-sized academic library. The Intern will complete 120 hours. The Intern will report to the Copyright and Special Projects Librarian. The internship may be completed remotely.

Responsibilities

  • Space Survey Design and Data Analysis (80 hours)
    • Collaborate with librarians to examine the library’s current space survey
    • Assist with determining metrics to analyze in data collected since 2015
    • Format data for use in Tableau
  • Data Visualization (40 hours)
    • Learn the basics of using Tableau
    • Use Tableau to provide data visualization of changes in space usage over time

Requirements

  • Current MLS student
  • Excellent computer skills
  • Interest in learning about assessment and data visualization practices at a medium-sized academic library
  • Strong organizational skills and ability to work independently with little supervision
  • Previous or concurrent course work in assessment, data visualization, research methods, or statistics preferred but not required
  • Experience with Tableau preferred but not required

Application Procedures:

Review of applications will begin immediately. Please email application materials to Lorena Dion at ldion@loyola.edu. Please attach a cover letter, current resume and names and contact information of 3 references. For more information about the practicum opportunity please contact Danielle Whren Johnson, dwhren@loyola.edu.

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